PRIVACY POLICY
Effective Date: September 22, 2026
Renvoza is an assumed name of AHSHAYCO LLC, a Michigan limited liability company (“Renvoza,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, communicate with us, or interact with communications we manage on behalf of our business customers.
Renvoza provides managed customer communication and related business support services to HVAC businesses throughout the United States.
1. INFORMATION WE COLLECT
We may collect information that you provide directly to us, including your name, email address, telephone number, business information, service-request information, and other information you choose to provide when contacting us or using our services.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general usage information.
2. HOW WE USE INFORMATION
We may use information we collect to provide, operate, maintain, and improve our services; respond to inquiries and service requests; communicate with customers and business clients; facilitate scheduling and customer support; send service-related communications; maintain security and prevent fraud or misuse; comply with legal obligations; and otherwise operate our business.
3. INFORMATION WE PROCESS ON BEHALF OF CLIENTS
Renvoza provides communication and business support services to HVAC businesses. In providing these services, we may process information on behalf of our business clients, including customer names, telephone numbers, email addresses, appointment or service information, and communications between a client and its customers.
When Renvoza processes information on behalf of a business client, the client may determine the purposes for which that information is collected and used. We process such information as necessary to provide our services and in accordance with our agreements and applicable law.
4. HOW WE SHARE INFORMATION
We may share information with service providers and vendors that help us operate our business and provide our services, such as communications, hosting, technology, analytics, and payment-service providers. We may also disclose information when required by law, to protect our rights or the rights and safety of others, or in connection with a merger, acquisition, financing, sale, or other business transaction.
We do not sell personal information for monetary consideration.
5. SMS AND TEXT MESSAGING
Renvoza may send text messages in connection with customer inquiries, service requests, appointment scheduling, appointment reminders, follow-up communications, customer support, and other service-related communications. Renvoza may also facilitate text communications on behalf of its business clients. Consent to receive text messages is not a condition of purchasing any goods or services. Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may receive a confirmation message and will no longer receive text messages from that messaging program unless you opt in again. For assistance, reply HELP or contact us at hello@renvoza.com or (734) 999-3598.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties, except as necessary to provide the messaging service or as required by law.
We may use service providers to facilitate delivery of text messages. These providers may process telephone numbers, message content, delivery information, and related technical data as necessary to provide messaging services.
By providing your mobile number and consenting to receive text messages where consent is requested, you acknowledge that electronic records may be used to document your consent.
6. DATA RETENTION AND SECURITY
We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
7. YOUR PRIVACY CHOICES AND RIGHTS
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information we maintain about you.
You may also opt out of certain communications from us. Email recipients may use the unsubscribe mechanism provided in applicable messages, and text message recipients may reply STOP as described above.
To submit a privacy-related request, contact us at hello@renvoza.com. We may need to verify your identity before completing certain requests.
8. CHILDREN’S PRIVACY
Renvoza’s services are intended for businesses and are not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements. When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.
10. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact us at:
Renvoza
An assumed name of AHSHAYCO LLC
Email: hello@renvoza.com
Phone: (734) 999-3598
Website: www.renvoza.com